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Automatic protection, proven to reduce the risk of cheque order fraud. Fraud Blocker is a proprietary fraud protection service designed to protect business customers against
cheque order fraud and reduce the risk of identity theft. We automatically screen your business cheque orders to help
make sure someone else isn't using your business identity to their advantage. This service is only $1.95 automatically
added to each business cheque order. Here's how Fraud Blocker helps protect your business cheque orders: |
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Experienced Cheque Experts -- Fraud protection begins with
the people who serve your small business customers every day, our
NEBS Business Cheque Experts. If, for any reason our experts
suspect an order, they automatically send it for investigation.
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Order Screening -- New cheque orders and reorders are
screened automatically. Our proprietary software program evaluates
the account information including routing/transit number and
account number,
order behaviour and contact information against a
comprehensive matrix of known fraud characteristics and indicators.
Orders are also run against an intelligence database of
fraudulent account information.
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Phone Number Screening -- Reorders called in from
questionable locations are flagged and screened to eliminate risks
to you.
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Fraud Expert Evaluation -- If we suspect an order, our Fraud
Blocker team steps in. These highly-trained specialists delve into
each questionable order using a variety of the latest fraud
detection techniques. If we believe that the order is fraudulent, we
will call the financial institution and inform them of the
situation.
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Tamper Evident Packaging -- Orders are sealed with our
specially-designed security tape, which clearly instructs customers
to call if the seal shows evidence of tampering.
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Cheques Returned to NEBS -- Undeliverable orders are returned
to us where our team works to track down the problem. This means more
security for you and your important account information.
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| | More information about Fraud Blocker |
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| | Why is this screening required? |
| | Our goal is to reduce business cheque order fraud as much as possible.
The only way we can have the impact required to achieve this effort
is to screen the orders we receive. No one can determine which bank
or business will be targeted by someone committing cheque order fraud.
If orders bypass the system, Fraud Blocker will be less successful. |
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| | Why is there an additional charge for Fraud Blocker? |
| | As with any service from a vendor to a customer, there are associated
costs. In most situations, these costs are wrapped into the price of
the product or into a handling fee. In the case of Fraud Blocker,
we were proud to be able to bring you such a unique level of
protection and chose to charge a small fee to the customers who benefit
from the service. |
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| | Do I have to pay for Fraud Blocker every time I order? What about
reorders? |
| | We screen business cheque orders, whether it's a new order or a reorder.
Customers will be automatically charged a maximum of $1.95 per business
cheque order for Fraud Blocker, no matter how
many business chequing products are in that order.
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| | Does Fraud Blocker guarantee protection against fraud? |
| | While Fraud Blocker reduces incidences of fraud,
NEBS does not guarantee that fraud will not occur. NEBS disclaims
all liability and losses arising from any fraud incidents. We urge you
to monitor your accounts carefully and to follow safeguards necessary
to protect your personal information. |
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